Support
Questions, problems or a movie we are missing? Get in touch and we will help.
Contact
Email us at support@sleighlist.app.
Keep your list on a new phone
In the app, go to Settings and tap Back up your list, then sign in with Apple. On your new phone, or after reinstalling, tap the same button and sign in with the same Apple ID. Your list and season pass come back.
Restoring your season pass
If you didn’t back up your list, you can still get your pass back: open the Pass tab or Settings and tap Restore purchase, signed in to the App Store with the Apple ID you bought it with. Without a backup, your watched list starts fresh.
What the season pass includes
One payment covers the whole season (November 1 to October 31). It doesn’t renew automatically. It unlocks tracking what you’ve watched, rating movies, saving a watchlist and private notes. Browsing movies, community ratings and where to stream are free for everyone.
Streaming information looks wrong
Streaming availability is refreshed daily during the Christmas season, but services change their catalogs often. If a listing is wrong, let us know and we’ll check it. Make sure your country is set correctly in Settings.
Deleting your account
Go to Settings → Delete account and data. This permanently deletes your list, ratings and notes. See our privacy policy for details.